14540 Hartland Street, #206,
Van Nuys, CA 91405
Tel. (818) 988 9623
Cell: (818) 571 3265
Email: pritamrana@yahoo.com
OBJECTIVE:-
• To receive a suitable position as per my qualification.
• Carry out day to day operations in most professional manner.
• Meet highest safety standard and organization goals.
• Set an ethical standard and work with élan.
EXPERIENCE:-
Seasonal Sales Associate,
Macy’s, (Store#501) 14000 Riverside Drive, Sherman Oaks, CA 91423.
Phone: (818) 788 8350
Customer support ,recovery and sales in men’s wear.
***** Relentless customer service beyond department boundaries.
Sales Associate Trainee,
7-11 Food Store, (Store#13846) 11007 Ventura Blvd., Studio City, CA 91604-3547.
Phone: (818) 980 2888.
7-11 Food Store, (Store#27083) 500 West Colorado Blvd, Glendale, CA 91204-1161.
Phone: (818) 244 5550.
Sold food, drinks, chocolates and other convenience goods at a fast paced sales environment. Operated cash register, stocked goods, made coffee, cooked chicken wings, pizza, etc. and cleaned floor space. Maintained rapport with customers to fulfill their requirements and maintained vigil to minimize pilferage.
***** Flawless sales plus customer service.
Sub-editor,
Business Bureau, The Kathmandu Post, Kantipur Publications, P. B. No 8559, Kathmandu, NEPAL.
Phone: (977) 1 4480100, URL: www.ekantipur.com
Edited news stories filed by reporters. Advised reporters on English language usage, clarity of news and checking of facts, graphs and other quantitative analysis tools used in the pages. Selected international news from AP and AFP. Wrote headlines of news stories. Assisted in layout of pg7. Translated captions of photos and finalized the aforementioned page.
***** Upgraded language and style to Associated Press standard; reduced error to zero and covered premium international as well as unnoticed cottage and agricultural products.
R & U Officer,
Renewal and Update Department, Everest Net Pvt. Ltd., Ekantakuna, Jawalakhel, Lalitpur, NEPAL.
Phone: (977) 1 5546010, URL: www.enet.com.np
Handled customer care calls. Called clients with stale accounts in order to determine problems, to persuade them to renew accounts near expiry and assisted support department to determine clients with problems. Updated expired accounts and worked to retain customers.
***** Recovered scores of customers; run a major campaign on IT security, and helped reduce operational cost by implementing advanced managerial tools.
News Reporter (Journalist, Electronic Media),
News Department, Channel Nepal Television, Kathmandu, NEPAL.
Phone: (977) 1 4487750, URL: www.channelnepal.com
News reporting with camera crew, read TV news reports, translated news items from Nepali to English, assisted video editors and handled production of daily news bulletins.
***** Helped renew diplomatic and donor interest in Nepali development, security and social issues. Conducted responsible public information campaign with conservative editorial line.
Customer Service Representative,
Himalayan Telecommerce Pvt. Ltd (ASK ME), Sigma House, Kathmandu, NEPAL.
Phone: (977) 1 2111290, URL: www.askme.com.np
Worked in national and international call centers. Provided information to customers like phone numbers and about service and products of various business organizations based upon a database. Performed telemarketing to potential customers in the United States. Undertook customer care training.
***** Met and exceeded sales targets. Marketed to consumers wishing to save by choosing affordable products. Convinced customers of established giant telecom providers - AT&T and Verizon - to switch to our partner service provider.
Administrative Assistant,
Everest Net Pvt. Ltd., Ekantakuna, Jawalakhel, Lalitpur, NEPAL.
Phone: (977) 1 5546010, URL: www.enet.com.np
Assisted administrative manager in his daily operations, arranged meetings including the agendas and minutes, circulated administrative information to other staff members, documented and filled up company reports, updated staff profile and monitored media for notices with implications to the company.
***** Maintained high standards of professionalism.
Junior Sub-Editor,
The Kathmandu Post, Kantipur Publications, Subidhanagar, New Baneswor, Kathmandu, NEPAL.
Phone: (977) 1 4480100, URL: www.ekantipur.com
Edited feature articles contributed to the opinion-editorial page. Was responsible for the then Page4, the opinion page. Prepared initial draft for editorials.
***** Selected for copyediting op-ed page.
SKILLS:-
• News analysis – international politics, business and defense issues.
• Familiar with MS Office package, e-mail and Internet.
• Nepali, German.
EDUCATION:-
• Master of Arts, Tribhuwan University, Kirtipur, NEPAL, Political Science, 2003-present.
• Bachelor of Arts, Campion College, Lalitpur, NEPAL, English Literature and Sociology, 1999-2002
• High School, St. Xavier’s School, Jawalakhel, Lalitpur, NEPAL, 1987-1992.
PUBLICATION/AWARD:-
• Published more than thirty times in national dailies in Nepal since 2000 .
• First position, College Essay Competition, Campion College, 2001
REFERENCE:-
• Krishna Shah, Sun Certified Java Specialist, 12000 Market Avenue, Unit 461, Reston, VA 20190, (703) 589 0664, krishna.shah@gmail.com.
• Prasanna Dhungel, 1725 Orrington Ave, #620, Evanston, IL 60201, Tel. (847) 274-1114, pdhungel2010@kellogg.northwestern.edu.
• Vijay Grover, IT Analyst, Telepacific, 515 S Flower Street, Los Angeles, CA 90071 Tel. (626) 319 7511, vijaygrover@hotmail.com.
INTERESTS:-
Books, movies, tennis and model airplanes.
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